We believe everyone deserves a warm bed for the night.
Whatever their age. Whatever their circumstance.

Year-Round Family Shelters

Our family shelters offer comfortable, home-like environments for parents and children. We provide each family with a room and meals for up to six months. Our case management services are designed to help families find and secure permanent housing, and to develop the means to support themselves in a home of their own.

Family shelters are located in Berkshire and Franklin counties:

  • Greenfield Family Inn, with room for 6 families
  • Our Friends’ House in Pittsfield, with room for 8 families
  • We also have more than 20 apartments in Pittsfield and Greenfield to provide temporary housing for families until they can find a place of their own.

Year-Round Shelters for Adults

Our year-round shelters for adults provide housing, meals, showers, toiletries, and clothing for individuals experiencing homelessness.  Shelters are open from 4pm to 8am during the week and 24/7 on weekends and holidays.

Admission to, and continuing to stay at the shelters, is based on guests’ ability to remain safe and to assure the safety of others. Though sobriety is not required, guests may not use alcohol or drugs in the shelter, other than medications that have been prescribed for them.

All guests share in cooking, cleaning, and other household tasks during their stay at the shelter. They may also be working on increasing their income via job searches and/or applying for entitlements; on housing searches/housing applications; beginning a new job or going back to school; and on connecting with needed rehabilitative, medical, counseling, recovery, or other services. Onsite shelter staff often connect guests to case management and other support offered through our Resource Centers.

Our three year-round shelters for adults are:

  • St Joe’s (Pittsfield Emergency Shelter)  413-320-6550
  • Wells Street Shelter  413-772-6100
  • Grove Street Shelter  413-586-6001

Cold Weather Shelters

From November through April, we open several additional beds to provide emergency overnight housing for adults. Guests arrive at 5pm and leave at 8am, with beds available on a first-come, first-serve basis.

Admission to, and continuing stay at the shelter, is based on guests’ ability to remain safe and to assure the safety of others. Though sobriety is not required, guests may not use alcohol or drugs in the shelter, other than medications that have been prescribed for them.

We provide a hot dinner, breakfast, warm showers, laundry facilities, and toiletries and clothing when needed. During the daytime, guests may use the services offered at our Resource Centers.

Cold weather shelters are:

  • Pittsfield Emergency Shelter
  • Interfaith Shelter, Northampton

This program is operated in partnership with Hampshire County Friends of the Homeless

During the COVID-19 crisis, we have flexed our locations, number of guests, and hours of operation based on community need and safety/physical distancing requirements. We will continue to do so for the duration of the pandemic.

For More Information

Shelter Hotline: 413-587-7555

Contact Us

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