REACH
Building on strengths, creating the future
Clinics
Understanding options, discovering solutions
Shelters
Supporting each other, creating community
Farm
Working, waiting, and watching our efforts bear fruit

MAKING LIVES BETTER

ServiceNet is a non-profit human service agency that provides essential services to people living with mental illness, developmental delay or disability, brain injury, homelessness, addiction, and other challenges. Whether you or your family need help with a temporary concern or with a longstanding issue, we are ready to listen and to offer you options to consider.

OUR SERVICES

Counseling and Psychiatry

We have a variety of counseling and psychiatry services to meet your needs, and can match you with someone who specializes in treating the kind of challenge you are facing.

Mental Health Recovery Services

We provide outreach and advocacy, peer support and residential services to people who have serious and persistent mental health challenges.

Child and Adolescent Services

Building on the strengths and potential of every child we serve, we offer a variety of programs and services to help them address their challenges.

Developmental Disability Services

We offer residential programs, outreach, advocacy, vocational training, and individual or group therapy for people with developmental disability or autism.

Brain Injury Services

We provide residential, rehabilitative, and social support for individuals with brain injury, helping them manage their lives as independently as possible.

Shelter and Housing Services

We provide support to families and individuals who are homeless, at risk of homelessness, or who have previously been homeless.

Vocational Sevices

Through several different vocational programs, we help people with developmental disability or autism learn valuable job skills, find and maintain employment.

Addiction Services

Our professional counselors specialize in treating adults and adolescents who are challenged by a wide range of substance use and addiction issues.  

HomeCare

Providing in-home nursing, home health aide, and homemaker services, we specialize in caring for people with mental health challenges or developmental disability.

BECAUSE EVERYBODY

NEEDS HELP SOMETIMES

Each year, we serve more than 12,000 individuals throughout Western Massachusetts.

Meet some of the people we serve.

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Justin’s Story

Justin’s first jobs involved repetitive work indoors, which were not satisfying to him. When he was offered a job at Prospect Meadow Farm, he was excited by the chance it would give him to work hard and to spend most of his day outside. He loves tending to the chickens and he now identifies himself as a professional farmer.

Kaya’s Story

Kaya was a bright, responsive baby who just wasn’t crawling like others her age. A thorough assessment by the REACH team, and a diagnostic work-up by medical specialists, identified a more complex challenge. Thanks to early intervention, Kaya is now thriving in school.

Devon's Story

When Devon hit bottom, the Beacon House was there to support her through the first several months of her recovery. Finding a way to give back to the community, she and a local firefighter co-founded the Firebird 5K Race Against Addiction, calling attention to the opioid crisis and raising.

CAREERS AT SERVICENET

If you are looking for work that will allow you to make a difference in people’s lives, and that will be meaningful and rewarding, you’re just the kind of person we’re looking for!

Would you like to join our team?

NEWS AND EVENTS

MAKING LIVES BETTER

ACROSS ALL THE SERVICES WE PROVIDE