Innovative Mental Health and Human Services

Because everybody needs help sometimes.

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People in a group therapy session

Innovative Mental Health and Human Services

Because everybody needs help sometimes.

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MAKING LIVES BETTER

ServiceNet is a non-profit mental health and human service agency.

We provide essential services to people living with mental health challenges, developmental delay or disability, brain injury, homelessness, substance use issues, and other challenges. Because everybody needs help sometimes.

Whether you or your family need help with a temporary concern or with a longstanding issue, we are ready to listen and to offer you options to consider.

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Connect with a therapist in person or online. Call 413-584-6855 to get started.

OUR SERVICES

James Flood

Counseling and Psychiatry

We have a variety of counseling and psychiatry services to meet your needs, and can match you with someone who specializes in treating the kind of challenge you are facing.

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Smiling woman

Mental Health Recovery Services

We provide outreach and advocacy, peer support and residential services to people who have serious and persistent mental health challenges.

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REACH Early Intervention program

Child and Adolescent Services

Building on the strengths and potential of every child we serve, we offer a variety of programs and services to help children address their individual challenges.

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Hakimeh Zadeh

Developmental Services

We offer residential programs, vocational training, outreach, advocacy, and individual and group therapy for people with autism and developmental disability.

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Enrichment center resources

Brain Injury Services

We provide residential, rehabilitative, and social support for individuals with brain injury, helping them manage their lives as independently as possible.

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Shelter and Housing Services

We provide support to families and individuals who are homeless, at risk of homelessness, or who have previously been homeless.

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Woman in front of Big Y

Vocational Services

Through several different vocational programs, we help people with developmental disability or autism learn valuable job skills, find and maintain employment.

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Recovery Homes

Substance Use and Recovery Services

Our professional counselors specialize in treating adults and adolescents who are challenged by a wide range of substance use and addiction issues.  

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Program Spotlights

mother and son smiling in front of flower bush

Adult Family Care

A Medicaid/MassHealth funded program, Adult Family Care pays family and non-family caregivers for their care of eligible adults with physical, cognitive, or medical disabilities. AFC is a residential option for individuals who cannot safely live alone, but don’t require the level of support that is typical of group residences.

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A family playing on a couch

Autism Connections

Autism Connections is the Autism Resource Center for western Massachusetts, serving Hampden, Hampshire, Franklin and Berkshire counties as well as the North Quabbin area. We connect parents to each other and to helpful professionals and schools with expert advice, and the community with autism awareness.

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CAREERS AT SERVICENET

If you are looking for work that will allow you to make a difference in people’s lives, and that will be meaningful and rewarding, you’re just the kind of person we’re looking for!

Would you like to join our team?

LET’S GO

HELPING PEOPLE

LIVE THEIR LIVES TO THE FULLEST

Each year, we serve more than 8,000 individuals throughout Western Massachusetts.

Meet some of the people we serve.

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<h2>Justin’s Story</h2> Justin’s first jobs involved repetitive work indoors, which were not satisfying to him. When he was offered a job at Prospect Meadow Farm, he was excited by the chance it would give him to work hard and to spend most of his day outside. He loves tending to the chickens and he now identifies himself as a professional farmer.

Justin’s Story

Justin’s first jobs involved repetitive work indoors, which were not satisfying to him. When he was offered a job at Prospect Meadow Farm, he was excited by the chance it would give him to work hard and to spend most of his day outside. He loves tending to the chickens and he now identifies himself as a professional farmer.

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<h2>Kaya’s Story</h2> Kaya was a bright, responsive baby who just wasn’t crawling like others her age. A thorough assessment by the REACH team, and a diagnostic work-up by medical specialists, identified a more complex challenge. Thanks to early intervention, Kaya is now thriving in school.

Kaya’s Story

Kaya was a bright, responsive baby who just wasn’t crawling like others her age. A thorough assessment by the REACH team, and a diagnostic work-up by medical specialists, identified a more complex challenge. Thanks to early intervention, Kaya is now thriving in school.

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<h2>Devon's Story</h2> When Devon hit bottom, the Beacon House was there to support her through the first several months of her recovery. Finding a way to give back to the community, she and a local firefighter co-founded the Firebird 5K Race Against Addiction, calling attention to the opioid crisis and raising.

Devon's Story

When Devon hit bottom, the Beacon House was there to support her through the first several months of her recovery. Finding a way to give back to the community, she and a local firefighter co-founded the Firebird 5K Race Against Addiction, calling attention to the opioid crisis and raising.

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NEWS

MORE NEWS

MAKING LIVES BETTER

ACROSS ALL THE SERVICES WE PROVIDE

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